Terms and Conditions

Licensing and contractual framework

BeonBet Casino operates under licence OGL/2024/112/0974, granted by the Curaçao Gaming Control Board and in force since 8 July 2024. All gaming activity on the platform is subject to the oversight, rules, and dispute resolution mechanisms established by that authority.

These terms form a binding agreement between you (the player) and the operator. They should be read together with our Privacy Policy, Responsible Gaming Policy, Bonus Terms, and any game-specific rules published within individual titles.

If any clause is found unenforceable by a competent court, the remaining provisions continue in full effect. Headings are inserted for convenience only and do not affect interpretation.

Account registration and verification

Registration is open to natural persons aged 18 or above who are legally permitted to gamble in their country of residence. Players from jurisdictions where online gambling is prohibited or restricted, including but not limited to the United States, France, and the Netherlands, may not open an account.

Each player is entitled to a single account. Attempts to register duplicate profiles, share login credentials, or transfer funds between accounts constitute a material breach and will trigger immediate suspension pending investigation.

Identity verification is mandatory before the first withdrawal and may be repeated at any later stage. We reserve the right to request additional documentation if our risk systems flag unusual activity or if regulatory obligations evolve.

Deposits, withdrawals, and dormant accounts

Funds added to your BeonBet Casino balance must originate from a payment instrument registered in your own name. We do not accept third-party payments and reserve the right to reverse any deposit suspected of breaching this rule.

Withdrawal requests are processed within standard timeframes published in the cashier section. Currency conversion fees, if applicable, are determined by the payment provider rather than by the operator.

Accounts inactive for a continuous period of twelve months will be flagged as dormant. After this threshold, a modest administrative fee may be deducted monthly from any remaining balance until the account is reactivated or closed.

Promotional offers and bonus integrity

Bonuses, free spins, cashback, and loyalty rewards offered by BeonBet Casino are subject to specific wagering requirements, maximum bet caps, eligible game lists, and expiry periods. The detailed conditions accompany each individual promotion at the moment of opt-in.

Bonus abuse — including coordinated multi-account activity, deliberate low-variance betting patterns designed to exploit wagering mechanics, or use of automated software — will result in confiscation of bonus funds and any winnings derived from them.

Disputes, complaints, and governing law

Any concern relating to your account should first be addressed through our internal support channel. We commit to providing a substantive response within fourteen calendar days of receiving a formal complaint, accompanied by reasoning and supporting evidence where relevant.

Unresolved matters can subsequently be escalated to the Curaçao Gaming Control Board or, where applicable to UK residents, to an independent alternative dispute resolution provider. These terms are governed by the laws of Curaçao, without prejudice to mandatory consumer protections available in your country of residence.