Privacy Policy

Categories of information collected

When you register an account we gather identifying details such as full name, date of birth, residential address, telephone number, and a verified email. Proof of identity documents and a recent utility bill or bank statement may also be requested to satisfy anti-money-laundering obligations.

Throughout your interaction with BeonBet Casino, our systems log transactional data, gameplay history, device fingerprints, browser configuration, IP address, and the approximate geographic origin of each connection.

Voluntary information such as preferred contact channels, marketing preferences, and feedback submitted through surveys is also stored where you have chosen to provide it.

Purposes of processing

Personal data is used primarily to deliver the gambling services you have requested, to administer your wallet, and to verify that participation complies with licensing conditions issued by the Curaçao Gaming Control Board under licence OGL/2024/112/0974.

We rely on lawful bases including contract performance, regulatory compliance, legitimate interest in fraud prevention, and explicit consent for direct marketing communications.

Anonymised statistical analysis informs platform improvements, while behavioural signals support player-protection initiatives and the detection of collusion or bonus abuse.

Sharing with third parties

BeonBet Casino does not sell personal information. Selected processors such as payment service providers, identity verification vendors, customer support platforms, and cloud hosting partners receive only the data required to perform contracted tasks under strict confidentiality clauses.

Where legally compelled, we disclose information to regulators, law-enforcement bodies, or courts. Transfers outside the United Kingdom rely on adequacy decisions or standard contractual clauses approved by the Information Commissioner's Office.

Your rights and retention periods

You may request access to your data, correction of inaccurate entries, erasure where no overriding legal obligation applies, restriction of processing, and portability in a structured machine-readable format.

Account records are typically held for at least five years after closure to satisfy financial regulations. Marketing consents can be withdrawn instantly through your profile settings without affecting service eligibility.

Complaints regarding the handling of personal data may be escalated to the UK Information Commissioner's Office via ico.org.uk.

Cookies and similar technologies

Our website uses essential cookies to maintain session state, alongside analytical and preference cookies that may be declined through the cookie banner displayed on first visit.

Granular controls are available at any time via the privacy settings of your browser. Disabling certain cookies may limit functionality, including the ability to remain signed in between visits.